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Operational Transformation
We step into health plans and TPAs where operations are failing, stalled, or being built from scratch. We define the target operating model, sequence the work, and drive the change from current state to running state.
Healthcare Operations Advisory
Sage & Grey Advisors helps health plans, TPAs, and healthcare organizations diagnose what's broken, design what needs to change, and stand up operations that actually run. Regulated healthcare expertise, delivered at the executive level.
Find what's truly broken, not what was reported.
Define the target state and a practical path to reach it.
Drive the change. Stay until it runs without us.
What We Do
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We step into health plans and TPAs where operations are failing, stalled, or being built from scratch. We define the target operating model, sequence the work, and drive the change from current state to running state.
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When a new function, plan, or line of business has to exist where nothing did before, we build it. Claims, enrollment, EDI, utilization management, provider data, member services, and CMS compliance, designed to operate from day one.
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Medicare Advantage, Medicaid, and CMS compliance are not afterthoughts. We make sure the operation is built to meet the mandate, not retrofitted after the audit.
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Acquisitions and divestitures break things quietly. We bring the operator's view to integration — what gets missed, what fails downstream, and how to keep the business running while the org chart changes underneath it.
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We help organizations move from reporting they cannot trust to governed, enterprise data they can run decisions on.
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For organizations that need senior operational leadership without a permanent hire, we provide executive-level presence on a fractional or engagement basis — including defining the permanent role we are eventually handing off.
Our Approach
Senior judgment, applied in sequence. No theater, no decks for their own sake.
We start by finding out what is really broken, not what was reported as broken. Honest diagnosis before any recommendation.
We define the target state and the practical path to reach it, sequenced for an organization that still has to operate while it changes.
We drive the transformation end to end and stay until the function stands on its own.
Who We Serve
Why Sage & Grey
Not consultants parachuted in to observe. We have owned these functions before, during, and after acquisitions, and we know what actually breaks.
Our signature is walking in as the first of our kind, building the function from nothing, staffing and training the team, and leaving something that runs without us.
Equally fluent in technical architecture and the executive conversation — turning operational problems into the financial and strategic terms leadership can act on.
Director- and executive-level strategic judgment focused on your problem. Never a junior team learning on your engagement.
About the Firm
Sage & Grey Advisors was founded on more than two decades of healthcare operations and transformation experience spanning payer operations, clinical analytics, EHR platforms, data governance, and enterprise change.
The firm was built by a leader known for a single pattern: being brought into organizations to assess what was broken, design what needed to change, and build functions that lasted.
The name carries that same intention. Sage and Grey are named for what we build to last — and sage itself means wise. A quiet reminder of the standard we hold ourselves to: seasoned judgment, the long view, and work meant to outlast our engagement.
In the room
We work shoulder to shoulder with leadership teams of every background — translating operations, regulation, and data into decisions the whole organization can act on.
Let's talk
Whether you are standing something up, cleaning something up, or preparing for what comes next — a focused conversation is the best place to start.